IBM HIRING,CUSTOMER CARE EXECUTIVE - NON VOICE

CUSTOMER CARE EXECUTIVE - NON VOICE

Location:

Delhi / NCR

Experience:

0-1Yrs+

Qualifications:

Graduation

Responsibilities:

• Handle back end customer care operations for the client
• Handle customer queries / complaints by e-mail and written correspondence
• Extend customer care support by chat and e-mail

Knowledge and Skills

• Good communication skills (Verbal & Written)
• Customer Service orientation
• Multi Tasking
• Ability to handle pressure situations
• Good comprehension skills
• Good typing skills
• Interpersonal skills & teamwork
• Willing to work in shifts
• Preferable - Experience in a call centre for a chat process

Keywords: Non voice process jobs,IBM DAKSH JOBS,Backend jobs,Data process jobs.